★: Very bad quality of services and products provided.
★★: Bad quality of services and products provided.
★★★: Moderate quality of services and products provided.
★★★★: Good quality of services and products provided.
★★★★★: Excellent quality of services and products provided.
Marcel Biskup
Be careful, if you want to rent a car here! I'm very sad from the attitude of AutoNation.
After all positive reviews we rented a car here in March 2022 for a week. We ordered our Yaris in advance per e-mail and agreed with Mohammad on the rental price (16USD/day).
When we came to their office, we got some old Chevrolet. OK, I don't mind - when the car is safe and the price the same.. BUT - they cheated us - they charged us in JOD and about 50JOD more, than we agreed. First I didn't realized that (a bit in hurry and JOD instead of USD :-/ ) - so I paid it and didn't noticed it until the afternoon.
Immediately I contacted Mohammad, explained him, what happened and he promised us to fix it - "I'm sorry about that, but don't worry, we will pay you your money back."
Hmm, I don't know, if it was their intention from the beginning or just unintended mistake, anyway Mohammad didn't keep his word. When we returned the car, nobody in the office knew about it. After that - I mailed them few times, but no reaction.
After all this I WOULD DEFINITELY RECOMMEND YOU SOME OTHER COMPANY, that you can rely on. DON'T TRUST AutoNation!